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The unexpected has happened. You’ve been in an accident and your vehicle needs to be repaired. If you’ve never dealt with a collision repair before, you may not know where to begin. We are here to provide everything you need to know about the process of getting your vehicle repaired.

Choosing a Collision Repair Center in San Antonio

The first step in the process is choosing a collision repair center that will complete the work. There are many collision repair centers in the San Antonio, Texas area, and it can be hard to know where to begin. That’s why we’re here to let you know what to look for when choosing a collision repair center.

You can get a clear picture of what to expect from a business by doing a quick Google search for reviews of this business. For example, if you google “Blue Ribbon Auto Collision San Antonio, Texas”, you will find numerous five-star reviews of our business.

Our technicians are skilled and experienced, making it easy for us to make our customers happy. Oftentimes, you can find reviewers who had the same type of work done to their vehicles that you’ll need to be done to yours. If the customer is happy with the results, this is an assurance that you’re choosing the right company.

However, on the other end of the spectrum, if the business that you have Googled yields terrible reviews– you’ll want to stay far, far away. While it’s possible that every business may deal with an unreasonable customer (one bad apple) and ends up leaving an unfair review, if all or most of the reviews of the business are negative– this is a bad sign. You don’t want to deal with any more than you have to right now, so look for another business and save yourself the headache.

Get an Inspection and Estimate

After you’ve chosen a collision repair center, contact the company to receive an inspection and an estimate. Blue Ribbon Auto Collision provides free estimates. Wherever you go for an estimate, you’ll want to make sure the collision repair technician is skilled and knows what to look for to inspect your vehicle and provide an accurate estimate.

If it’s a minor issue like a cracked windshield, that’s a pretty straightforward repair. However, if extensive damage has been done to your vehicle the technician must take extra care because the frame could have been bent out of shape in the collision. Make sure the technician has the necessary training to restore the vehicle frame back to its original integrity– this is vital for safety reasons.

Not All Damage is Visible

Just because your vehicle doesn’t show any major signs of damage, or you don’t see damage to your vehicle after even just a minor fender bender, this doesn’t mean that there isn’t damage. Sometimes you can’t see the damage, but it’s there and will affect the structural integrity of the vehicle. It’s a good idea to have your vehicle inspected after any collision– big or small.

Insurance & Knowing Your Rights

Many insurance companies will try to get you to use certain auto collision centers to complete the repair work on your vehicle. This could lead to shoddy work that won’t last. In most states, you have a legal right to choose the business that repairs your vehicle.

At Blue Ribbon Auto Collision, we are familiar with the insurance claim process and are happy to take care of all of it for you. We’ve established great relationships with many insurance companies and can get issues resolved quickly.


It’s a good idea to have a warranty on the repair work. If the company is reputable, they will offer a warranty as part of its service. At Blue Ribbon Auto Collision, we have a lifetime warranty to cover any issues that arise with our repairs. We stand behind our work and are confident that you won’t need to even use the warranty. But it’s good to know you have it if you need it!

Choosing Parts

When parts are being replaced, you may need to choose whether you want to go with an original equipment manufacturer (OEM) or aftermarket parts supplier. Typically, OEM parts are more expensive, but they will also perfectly match the component that’s being replaced–both in structure and material.

There are a variety of aftermarket parts and determining the quality can be difficult. Generally, we suggest going with OEM parts as they also include a warranty from the manufacturer and are often of better quality. But ultimately, the choice is yours, and we will support your decision.

Good as New With Blue Ribbon Auto Collision Repair

If your vehicle looks like it is crumpled beyond repair, don’t give up just yet. Vehicles are often designed in such a way to crumple to protect the passenger areas. Vehicles are only considered totaled if the cost to repair exceeds the value of the vehicle. A skilled technician will be able to determine this at your inspection.

Even when there is extensive damage from a collision, your vehicle can be restored as good as new. You may not even be able to tell that anything happened to it! Have no fear, your vehicle will look beautiful again!

For more information about auto body collision repair, visit the Repair Process section of our website. We look forward to working with you to restore your damaged vehicle back to its original state, maybe even better. You will be happy with our quality workmanship and superior customer service every time.